Consumer goods and retail consultants Hexis Quadrant has briefed FGC members on the ongoing development of New Zealand’s Grocery Code of Conduct.
Exact topics of the discussion, which was led by Managing Partner Nick Hogendijk, included:
- An overview of the framework proposed to the Ministry of Business, Innovation and Employment
- Current market challenges that a Code would address
- Why a Code of Conduct is not going to solve poor customer management
- How the UK and Australian Codes fair presently